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Krypton

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  1. Krypton
    Hallo, der Ablauf hat sich im Grundsatz nicht wesentlich verändert, allerdings legen wir heute noch größeren Wert auf durchgehende Nachvollziehbarkeit und Manipulationssicherheit bei physischen Sendungen. Zum Videonachweis: Die empfohlene Vorgehensweise ist nach wie vor: Ununterbrochene Videoaufnahme von Anfang bis Ende. Zeige zunächst die leere Verpackung und den vollständigen Inhalt der Ware im Überblick. Anschließend Ware einlegen, Paket verschließen, Label aufbringen, und den Einwurf oder die Abgabe an der Packstation dokumentieren. Achte auf Datum, Uhrzeit, ggf. sichtbaren TID-Code oder Quittung im Video. Zum Thema Versandlabel / Bezahlung: Da das Bezahlen direkt an der Packstation noch nicht zuverlässig funktioniert, solltest du dein Label vorab online erstellen und bezahlen (z. B. über DHL.de oder Apps wie Post & DHL). Optional kann das Label vor dem Verpacken gedruckt und ins Video eingebunden werden, um die Nachweiskette zu vervollständigen. Wichtig: Verwende keine manipulierten Videos – wir prüfen im Streitfall sehr genau. Halte dich an §4.1 bis §4.3 im Regelwerk bzgl. physischer Waren. Wenn du regelmäßig physisch versendest, lohnt sich ein standardisierter Ablauf mit Checklist. Liebe Grüße Krypton
  2. Krypton
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  4. Krypton
    Report auf machen, alles andere ist Rufmord!
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  16. Krypton
    Willkommen. Proofs innerhalb von einer Woche Regelkonform mit Cstate.to versehen und aktuelles Datum.
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